Privacy Policy
Privacy Policy
Last updated: May 2026
Red Summit Limited respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store and disclose personal information when you contact us, request a quote, use our website, or work with us.
1. Who we are
Red Summit Limited is an Auckland-based rope access and height access services company.
Contact email: info@redsummit.co.nz
Location: Auckland, New Zealand
2. Information we collect
We may collect personal information such as:
your name
email address
phone number
company or organisation name
property address or job location
information submitted through our contact or quote forms
photos, documents or site information you upload or send to us
communication records related to enquiries, quotes, jobs, safety planning and invoices
We may also collect basic website information such as pages visited, browser type and device information if analytics tools are enabled.
3. Why we collect information
We collect personal information to:
respond to enquiries
prepare quotes and scopes of work
plan and deliver rope access services
prepare safety documentation, SWMS, rescue plans and job records
communicate with clients, contractors and site contacts
manage bookings, invoices, payments and job completion records
meet legal, tax, accounting, insurance, safety and compliance obligations
improve our website and services
We only collect information that is reasonably necessary for our business activities.
4. How we store information
We may store information in business systems such as Odoo, email, cloud document storage, accounting software and other secure business tools.
We take reasonable steps to protect personal information from loss, unauthorised access, misuse or disclosure.
5. Who we may share information with
We may share personal information where reasonably necessary with:
employees, contractors or subcontractors working on a job
clients, property managers, site contacts or building representatives
insurers, accountants, legal advisers or professional service providers
software and cloud service providers used to operate our business
government, regulatory or safety authorities where required by law
We do not sell personal information.
6. Website forms and job information
If you submit a contact form, quote request, file upload or support request through our website, we use that information to respond to your enquiry and manage the related job or business process.
Please do not upload sensitive personal information unless it is relevant to the enquiry or job.
7. Accessing or correcting your information
You may ask us to access or correct personal information we hold about you.
To make a request, contact:
We may need to verify your identity before responding.
8. Cookies and analytics
Our website may use cookies or analytics tools to understand website traffic and improve the site.
You can disable cookies in your browser settings, although some website features may not work as intended.
9. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be published on this page.